Novel experience
For many years I have bought books by post - it is 14 years since I last went out to buy books and hauled heavy bags wearily home.
today I bought groceries via the internet - mind you, I still carried the stuff in from the van, not sure whether that was part of the deal or not.
The driver was evidently a product of the local education system and had EVIDENTLY never gone shopping with a mother who taught him not to pack boxes of wine on top of boxes of cornflakes. Thomas seems to have observed that the bag containing the eggs was treated in such a way as to cause one whole doz to vacate their cosy little dips and several of them gave up the fight and smashed (over the biscuits) in the bag. The driver suggested that i could just dispose of it and he would deduct £10 from the amount payable. This, in my opinion, is hardly the point. As it happened it was not ALL of the eggs which were broken - I shall go now and check out those which looked whole at the first sorting. It woudl be a shame if OCADO found themselves out of pocket because such carelessness was to be paid for by them and not the driver. In the 'bad old days' when my mother was first working (at the age of 14) in the mills in Stockport, things were very different. Money was docked from ones wages for being even minutes late and breakages caused by carelessness on the part of employees in those days were not always made good by the company. I guess this is just another evidence of the creeping irresponsibilty (call it 'childishness' if you like) prevalent in our society.
Whoever packed my shopping also threw in one too many cans of condensed milk (for lucy to use when she gets the yen to make bannofee pie) - in my feedback to Ocado I have asked them to charge me for this error - we'll use it sooner or later.